Business process engineering

A.Y. 2020/2021
6
Max ECTS
48
Overall hours
SSD
INF/01
Language
English
Learning objectives
The goal of the course is the study and design of Business Processes and of the role of information systems and technologies that support them. The course will focus on the analysis, design, and implementation of Business Processes, also discussing the issues of workflow management. A number of real case studies will be presented to students during the lectures to get them acquainted to the main organizational processes, fostering an applied knowledge on Business Process modeling.
Expected learning outcomes
The student is expected to acquire the following competences and knowledge:
· Capability of analyzing, modeling, and designing a business process.
· Understanding the role of workflow and process analysis in the context of Business Process Management (BPM).
· Master the basic principles of process and workflow analysis and management.
· Master the techniques and tools for process modeling and learn how to exploit them in the workflow management.
Course syllabus and organization

Single session

Responsible
Lesson period
Second semester
Lectures and exercises in a virtual classroom based on the Zoom platform. Links are available on the Ariel site (see Reference materials)
Course syllabus
After the introduction and overview of the subject the course will develop around four main topics: Process Modeling; Workflow basics and enabling technologies; Business process automation, interoperability and workflow integration; Managing the migration the Process Model to the implementation platform
Prerequisites for admission
The class has no specific preliminary requirement, except those necessary to enter a Master degree in Computer Science.
Teaching methods
Academic lectures
Teaching Resources
After each class, the learning materials will be made available on the Ariel course web site https://ggianinibpe.ariel.ctu.unimi.it
Assessment methods and Criteria
The exam consists of a written test and a project. The written test consists of theoretical questions. The time allowed for the test is 2: 00h. After passing the written test, the student can present the project (whose subject should be agreed in advance). The final grade is given by the arithmetic average of the marks obtained from the two deliverables.
INF/01 - INFORMATICS - University credits: 6
Lessons: 48 hours
Professor: Gianini Gabriele
Professor(s)